Serenity Roofing & Construction
About Us

About Serenity Roofing & Construction

5.0
Based on 16 reviews
5.0
Based on 298 reviews
A+
Accredited by BBB
Who we are

Family-owned. Houston-rooted.
Built on honesty.

Serenity Roofing & Construction was founded on a simple idea: every homeowner deserves a contractor who tells the truth, shows up when they say they will, and treats your house the way they'd treat their own.

20+
Years experience
5.0★
Google rated
1000s
Houston roofs
A+
BBB accredited
Billy and family at an ABC Supply event
The story behind Serenity

Billy didn't set out to build the biggest. He set out to build the most trusted.

Billy spent his early years in East Texas before moving to Houston and learning the trade from the ground up. After 20+ years in the field, he kept seeing the same thing — homeowners confused by the claims process, sold work they didn't need, or left in the rain by a contractor who wouldn't pick up the phone.

So Serenity was built differently. Honesty first. Education over pressure. An itemized estimate to your carrier — and a real human on the other end of the line when something comes up after the job is done.

More than anything, Billy built Serenity on the principle of treating everyone the way he'd want his own family treated. That hasn't changed since day one.

How we do business

Guided by honesty. Driven by integrity. Committed to doing things right.

Honesty

We do what we say we're going to do. Every single time, even when the truth costs us the bigger job.

Integrity

We tell the truth about your roof — even when the truth isn't what you were hoping to hear.

Right Way Only

Shortcuts exist in this industry. We don't take them. Every install meets manufacturer and code.

Roofer inspecting a Houston roof
Our philosophy

We're here to educate, not to sell.

When we inspect your roof, our goal isn't to sell you something you don't need. It's to help you understand your roof's condition, identify any concerns, explain your options, and give you the information you need to make a smart decision.

That approach matters even more during an insurance claim. Most homeowners have never filed a storm damage claim before — and the process is confusing on purpose. We've been through it thousands of times, so nothing gets missed.

  • Photos and notes on every inspection
  • Plain-English walk-through
  • Itemized estimate to your carrier
  • We pick up the phone after the job
See our services
Credentials

Certified, accredited, and insured.

GAF Master Elite

Less than 3% of US roofing contractors earn this designation. Proper licensing, insurance, and ongoing training required.

CertainTeed ShingleMaster

Manufacturer-level certification reflecting team training, expertise, and installation standards.

Malarkey Emerald Pro

A premium certification from one of the industry's leading shingle manufacturers.

BBB Accredited

We meet the Better Business Bureau's standards for trust, transparency and ethical business practices.

Google Guaranteed

Verified by Google through background checks, licensing, and insurance confirmation.

Licensed & Insured

Fully certified and insured in the state of Texas so you're protected from start to finish.

"

When you call, you're talking to someone who has a real stake in the work. When something comes up after the job is done, we pick up the phone.

Billy Fain, Owner
Roofing crew on completed install
Giving back

A free roof, every year, for a veteran who needs one.

We're proud to support the Houston community that's supported us for decades — from local schools and charities to neighborhood events. And every year, Serenity donates a full roof replacement to a veteran in need. Because the people who protected this country deserve a real roof over their heads.

Learn about Honor a Veteran
Ready when you are

Hire a company that does things the right way.

Free inspection. Honest answer. No pressure. That's the Serenity promise.